Services | Language of Caring

Partnering with you to help you meet your compelling challenges

Do you want to:
  • Improve the patient and family experience?
  • Help physicians embrace and practice patient-centered care?
  • Develop a powerhouse leadership team?
  • Ensure that frontline employees deliver care and service with competence and caring?
The Language of Caring® team can help.

Assessment & Planning: Our proven approaches help you take stock of your progress and roadblocks, facilitate important conversations and engage key stakeholders in crafting plans that staff and physicians can own and support.
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Leadership Development: Given industry changes and the onslaught of demands on healthcare leaders, ongoing leadership development is critical. Through focus groups, performance metrics and interviews, we learn about your hopes for your leadership team, your leaders’ competency needs, and your past leadership development approaches and results. We then partner with you to develop a leadership development plan or specific leadership interventions and programs that will engage leaders and help them strengthen their skills and their consistency in using these skills to advance employee engagement, the patient experience and business results.
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Speeches & Workshops: The versatile and experienced Language of Caring team believes that “one size does not fit all. One size fits one.” We tailor speeches, workshops, webinars and learning materials that target our clients’ specific needs, time constraints, past efforts, and current goals.
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