The Language of Caring for Staff:
Blended Learning Program

State-of-the-Art Blended Learning:
Interactive and engaging web-based skill modules, team learning, and habit-building.

Blended learning joins the best aspects of face-to-face with computer-enhanced instruction and resources. Group meetings are used when interaction is critical, and online resources and tools provide managers and work teams with anytime, anyplace access to videos and materials.

The Language of Caring’s blended learning approach consists of dynamic strategies and concrete resources with these features:

• Focus on one skill at a time:  Work teams focus on one skill at a time, so they can learn, practice, apply and internalize each skill before moving on to the next.
• Managers lead!  Managers facilitate learning, mastery, and hardwiring with their teams—the proven path to ownership and accountability.
• Short learning sessions:  The team workshop on each skill takes less than 30 minutes; it’s short and to the point.
• Built-in habit-building tools:  Language of Caring® provides a series of very short activities or conversations that help teams practice and apply each skill to their everyday work situations, so they make the Language of Caring their habit.
• CEU-ready resources:  Built-in tools for validating participation and learning.
• Easy access to everything you need:  The Language of Caring Client Portal gives managers anywhere, anytime access to videos, handouts, workshop plans, reminder cards, HEARTwiring resources, posters, quizzes—everything.