If you’re on this page, by now you have received The Heart-Head-Heart Handbook and have begun the Communicating Empathy program. We THANK you for your participation and engagement in this program. As you know, you have such an impact on the experience of patients, families, and your coworkers and you have the ability to make a powerful difference for them. By using the Heart-Head-Heart method, we hope you not only improve other people’s experiences but also find more fulfillment and joy in your own work. Best wishes!
About Language of Caring: Driven by a passionate commitment to strengthen the human experience in healthcare, Language of Caring partners with healthcare organizations to make caring visible in all interactions with patients, families and coworkers. Grounded in decades of experience and research, our solutions engage staff and clinicians in providing a more empathic, patient-centered experience and creating a culture that makes caring its defining characteristic.
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