COVID-19 Resources on Patient Experience and Person-Centered Care
Tools and resources from Planetree International and Language of Caring® to address your concerns and questions about how to maintain a person-centered culture in the midst of the current COVID-19 outbreak.
Webinar: Let’s Talk About Person-Centered Care During Pandemics
Hear leaders from Planetree International and Language of Caring address your concerns and questions about how to maintain a person-centered culture in the midst of the current COVID-19 outbreak. View here.
Newly Added Resources:
- Quick Reference Cards for Physicians and APPs: Caring Messages Specifically Pertinent During Times of Crisis — Added April 20, 2020
- HeartBeat Newsletter: Not Just Another Day — Published April 7, 2020
- Word Choice Suggestions During this Pandemic — How to Convey Urgency without War Speak
- Caring Communication and Messages during COVID-19 — Published April 1, 2020
- Rounding Tools — Published April 1, 2020
- Tips on Person-Centered Dementia Care during COVID-19 — Published March 31, 2020
- Planetree Statement on Supporting Family Presence During a Pandemic — Updated April 1, 2020 (Original publication date: March 29, 2020)
Additional Resources:
- World Health Organization Information Recommendations
- CDC Recommendations
- Pioneer Network Resources for Long-Term Care Communities
- Creating a Caring Culture for Staff – Resource
- The Astonishing Impact of “Three Good Things”
From the Planetree Community: Care for the Caregiver Resources:
- Beyond Burnout Prevention (Dael Waxman) (Webinar – 2018)
- Peer 2 Peer Responders: Providing Emotional First Aid & Beyond for Healthcare Workers (Webinar – 2015)
- Peer Support Team Manual (2014)
