Dorel Shanon, B.A.: Language of Caring
Dorel Shanon, B.A., CPP

Dorel Shanon partners with clients to ensure caring, productive and successful on-site engagements. She inspires leaders to engage with and commit to the Language of Caring philosophy and helps them personally embrace and use the Language of Caring skills in their interactions with patients, families and their own staff. She also guides them as they coach their teams to learn, practice, embrace, integrate and consistently use the Language of Caring skills. Dorel believes that Language of Caring is a powerful vehicle for tapping the unique strengths of individuals and organizations, inspiring them to be the best version of themselves in each and every moment.

For more than a decade, Dorel served as Vice President for Education and Professional Development in a regional healthcare organization in Philadelphia. For the past 20 years, through her own consulting firm, she has collaborated with social impact clients in the healthcare and non-profit sectors to create thriving organizations. Her emphasis in each engagement is on helping clients build and nurture relationships with patients, families and each other in service to their mission.

Dorel is a Certified Leadership Coach through the Georgetown University Center for Transformational Leadership. She is also certified as a Professional Coach by the International Coach Federation. Dorel has many years of experience coaching CEOs, executive directors and senior leaders.

On the Healthcare Experience: “While my years as senior leader in healthcare were formative, it was my own experience with breast cancer that elevated for me the critical need for caring, compassionate communication in healthcare settings. I will never forget the many expressions of caring and kindness offered during my time in treatment and beyond, not just from doctors and nurses, but also from technicians, receptionists and parking attendants. It was these experiences, as well as the moments in which caring was invisible, that inspire me every day to bring compassion into people’s lives when they are at their most vulnerable.”

Favorite Quote:  “Treat people as if they were what they ought to be and you help them to become what they are capable of being.”  – Goethe

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